Basement Beginnings & A Founding Principle
We started with four salvaged desks in the basement of a three bedroom house in Manhattan, KS. Four people with a goal to be different in how we served our customers. No gimmicks. No shameless promotions. Straightforward service in an under-served world. Pretty simple. We called on our very first client with borrowed samples folded in a cardboard box before we even had business cards printed. Within months we had expanded beyond the house to our first office space and then to a small production space by the close of our second year.
As our customer base grew we continued to hear that the primary reason our customers chose us over and over was that we continually and consistently honored our word.
Anyone can sell t-shirts, sure, but not everyone delivered the way we did. This revelation of what made us different lead to a driving principle that is still with us today. We call it “Products as Promised.” Your products are exactly what you ordered or we make it right. Period.